Refund Policy

Try before you buy

Every product page links to our free DE Qualification Assessment — ten questions modeled on the certification exam, no email required. It's a direct sample of the depth and style of the paid materials. We'd rather you know exactly what you're buying than rely on a return window.

Digital products are final sale

DE Prep and DE Complete deliver immediate access to downloadable materials that remain yours permanently. Because access is instant and the materials cannot be returned, all sales are final.

Technical issues are on us

If you can't access what you paid for — a broken link, a locked access gate, a download that fails — email info@foresight-federal.com from the email address you used at checkout. If we can't restore your access within 3 business days of your report, we'll refund you in full. Purchase errors, such as accidental duplicate charges, are always refunded.

Verified content errors

These materials are written and reviewed by a currently DE-certified practitioner, and we stand behind their accuracy. If you believe you've found a factual error, report it — we'll verify it against primary sources and, if confirmed, push a corrected version to every purchaser at no charge.

How refunds are processed

Approved refunds are issued to your original payment method through Stripe, typically within 5–10 business days depending on your bank.

Agency and group purchases

For purchases made by SF-182, invoice, or group license, contact us and we'll work with your training office directly — including per-seat adjustments if your roster changes before materials are accessed.

Advisory services

Advisory engagements are governed by their individual service agreements, which set out all terms including payment and cancellation. This policy does not apply to them.